Please be assured any wins will be paid that are due to your account. Normally when an issue as such occurs, the game session will play through in the background and adjust your balance accordingly. Please try the following fixes to resolve your frozen game:
- Take a screenshot of the frozen bet
- Note the time and date
- Refresh your page
- If this does not resume, please try clearing your cache. Click here for the directions on how to do this.
- Switching your browser may also help. We recommend Firefox or Chrome as these are more compatible with our site.